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Frequently Asked Questions

General Questions

New around here ? Start With the Basics

The customer should provide the related technical reguirements, drawings, pictures, industrialvoltage, planned output, and our engineers will provide solutions and quotations in time.

Generally, it will take 35 working days after receiving your deposit payment. The specific deliverytime depends on the items and the quantity of your order. Sometimes we have standard machines instock.

We can supply 1 year warranty for our machines. We can provide internet or calling service at anytime. We can also send engineers to your place if the production has big quality problems.

  1. Installation: Free installation and commissioning, travel expense is on foreigncustomer.(Including round ticket and accommodation cost)
  2. Personnel training: Our engineers will give your employees free machine training when they cometo your company to assemble the machines, and welcome to our factory to learn how to operate ourmachine.
  • Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery,DAF, DES;
  • Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;Accepted Payment Type: T/T, L/C,D/P D/A, MoneyGram, Credit Card, PayPal, Western Union,Cash,Escrow;

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Contact Goldenman to get a fast quote for petroleum equipment.

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